To our Valued Clients and Friends,
Pony Land wants to keep our clients informed and updated during the current COVID 19 situation. During this time of uncertainty we believe it best to communicate directly with our clients and let you know the measures we are taking to ensure the safety and health of our wranglers and customers.
We are currently OPEN FOR BUSINESS and experiencing the great outdoors in San Diego. Fortunately horses DO NOT carry COVID 19 and taking a horseback riding tour in nature is a good way to still practice social distancing and enjoy the outdoors. Due to the nature of our business, we can't just close our doors as our horses and farm animals still have to eat and be cared for on a daily basis. We are already currently operating at our minimum staff needed at this time in order to keep our animals healthy, exercised and fed. At this time the State Park that we currently offer beach rides at is closed for unknown reasons at this time. We are currently offering alternate tours, but we have no news from the State as to when the beach will open. Please excuse the inconvenience as it is out of our control at this time.
We are closely monitoring the outbreak and staying up to date with the CDC, WHO and local public health official recommendations. At this time WE ARE OPEN and plan to remain open until further notice. Know that we are taking public health guidelines very seriously and that the health of our wranglers and customers is foremost in our minds.
CURRENT SERVICES BEING OFFERED BY RESERVATION
1.ENRICHMENT COURSES FARM ANIMAL FUN AND HORSE 101
2. RIDING LESSONS
3. PRIVATE PETTING ZOO RESERVATIONS
4. GUIDED TRAIL RIDING TOURS
5. PICNIC AREA RENTAL FOR PARTIES OF 10 OR LESS
STEPS WE ARE TAKING
1. We are staggering our reservations so that we do not have more than 10 people at a time present on our premises.
2. Sanitation and cleaning of customer areas and horse equipment between rides
3. Easily found and accessed hand washing station and sanitizer at our offices.
4. Our wranglers have been coached to keep a 6 foot distance from customers. We will not be accepting any clients that require hands on assistance to mount or ride a horse at this time. We apologize for the inconvenience.
5. All wranglers have been coached to recognize the systems of the virus and will STAY HOME if they feel the slightest bit unwell. We ask that our clients do the same.
Please understand that we are a small family owned business with a lot of furry mouths to feed during this time and be understanding of our new customer services practices, as it is not the way we would prefer to provide service to our clients.
Any scheduled events that have paid a deposit please remember your deposits while non-refundable are transferable and will be credited to your rescheduled date after the COVID 19 restrictions are over.
Sincerely,
The Team at Pony Land!
Pony Land wants to keep our clients informed and updated during the current COVID 19 situation. During this time of uncertainty we believe it best to communicate directly with our clients and let you know the measures we are taking to ensure the safety and health of our wranglers and customers.
We are currently OPEN FOR BUSINESS and experiencing the great outdoors in San Diego. Fortunately horses DO NOT carry COVID 19 and taking a horseback riding tour in nature is a good way to still practice social distancing and enjoy the outdoors. Due to the nature of our business, we can't just close our doors as our horses and farm animals still have to eat and be cared for on a daily basis. We are already currently operating at our minimum staff needed at this time in order to keep our animals healthy, exercised and fed. At this time the State Park that we currently offer beach rides at is closed for unknown reasons at this time. We are currently offering alternate tours, but we have no news from the State as to when the beach will open. Please excuse the inconvenience as it is out of our control at this time.
We are closely monitoring the outbreak and staying up to date with the CDC, WHO and local public health official recommendations. At this time WE ARE OPEN and plan to remain open until further notice. Know that we are taking public health guidelines very seriously and that the health of our wranglers and customers is foremost in our minds.
CURRENT SERVICES BEING OFFERED BY RESERVATION
1.ENRICHMENT COURSES FARM ANIMAL FUN AND HORSE 101
2. RIDING LESSONS
3. PRIVATE PETTING ZOO RESERVATIONS
4. GUIDED TRAIL RIDING TOURS
5. PICNIC AREA RENTAL FOR PARTIES OF 10 OR LESS
STEPS WE ARE TAKING
1. We are staggering our reservations so that we do not have more than 10 people at a time present on our premises.
2. Sanitation and cleaning of customer areas and horse equipment between rides
3. Easily found and accessed hand washing station and sanitizer at our offices.
4. Our wranglers have been coached to keep a 6 foot distance from customers. We will not be accepting any clients that require hands on assistance to mount or ride a horse at this time. We apologize for the inconvenience.
5. All wranglers have been coached to recognize the systems of the virus and will STAY HOME if they feel the slightest bit unwell. We ask that our clients do the same.
Please understand that we are a small family owned business with a lot of furry mouths to feed during this time and be understanding of our new customer services practices, as it is not the way we would prefer to provide service to our clients.
Any scheduled events that have paid a deposit please remember your deposits while non-refundable are transferable and will be credited to your rescheduled date after the COVID 19 restrictions are over.
Sincerely,
The Team at Pony Land!